Who will I be interacting with at your firm?

This last question could be the most important one you ask. Many law firms will shove you off to work with a clerk for weeks on end, and you may only get one meeting (if that) from the actual attorney. The fact is that you want to find a firm where the attorney has set aside time to get to know you and to work with you personally. The location of the firm is often the key to this accessibility and individualized attention. Often, unsuspecting clients choose a distant firm based upon a great TV commercial or other advertisement they saw. However, if the firm isn’t local, you won’t have easy access to your attorney…or you’ll have to drive for hours to attend every meeting. Just because a firm has a great TV commercial doesn’t mean they are automatically the right fit for you.

While every firm will have clerks and assistants doing work on your case, you still want to get face-toface, real access to your attorney. There is nothing like it. That’s why we always make it a point to get to know our clients as people…as real human beings. Not only does this help them, but it greatly assists our team in getting justice for each client.

At Heiting & Irwin, we always make it a point to get to know our clients as people…as real human beings. Not only does this help them, but it greatly assists our team in getting justice for each client. The attorneys and clerical and support staff at Heiting & Irwin have been handling personal injury matters since 1976. Additionally, we have our own in-house investigator. We have long-term members, many whom have been with us over 20 years. This gives us stability, resources, and a reputation for treating our clients as clients should be treated – part of the Heiting & Irwin family. At times, you will be interacting with all of these persons; however, when you have specific questions regarding your case, you will be interacting, on the phone or face-to-face, with the attorney or attorneys handling your matter.